Effective Date: May 24, 2017
Please read this complete member agreement (“Agreement”) for the full terms and conditions of the @TravelDeals Rewards Program.
The @TravelDeals Rewards Program (“Program” or “Rewards Program” or “@TravelDeals Cash Back Program”) allows members to earn cash back on hotel bookings completed via the @TravelDeals hotel search/booking tool found on the following websites: TravelDealsandNews.com OR Hotels.TravelDealsandNews.com. It does not cover bookings made with outside companies, even if advertised or showcased on @TravelDeals.
Participation and membership in the Program, including all earnings and rewards from the Program, are subject to these terms and conditions.
Become a Member -> Book a Hotel with @TravelDeals -> Stay at Your Hotel -> Earn Cash -> Redeem Cash
Program & Membership
By enrolling as a member in the Program, you agree to the terms and conditions of this Agreement. Please be aware that participation as a member, along with the Program and the opportunity to earn Cash Back, are offered at the sole discretion of @TravelDeals. Additionally, @TravelDeals reserves the right to change or cancel the Program in whole or in part, at any time, with or without notice. You should always reference this Terms & Conditions document for changes to the Program.
Joining the @TravelDeals Rewards Program is optional and therefore not required to book with @TravelDeals, but it is required in order to earn rewards. Enrolling as a member is simple and free, and requires only your valid email address and a password. Once you’ve joined, we do ask for additional profile information for the purpose of Cash Back payments and also to make the booking process easier, and at times for internal marketing campaigns.
Membership and subscription to our deals email newsletter are two entirely different programs. To ensure you’re registered as a member, log-in either before booking or check the appropriate box upon your first booking. Members can only access their accounts via our subdomain – hotels.traveldealsandnews.com.
You must be 18 years of age to enroll as a member and to earn benefits with the Rewards Program. You also agree not to use the Program for any illegal or fraudulent activity.
Once you become a member, you’ll be able to change your email address if/when needed.
Please be assured that @TravelDeals does not sell or rent your personal information to third parties, and @TravelDeals does not ‘spam’ its members. Additionally, @TravelDeals does not install, or require you to install, software on your computer.
By signing up as a member, you’re immediately granted Gold status. Tier basics are as follows:
- Gold: Upon completing your membership registration, you’re immediately provided Gold status. This entitles you to receive 2% Cash Back on all subsequent completed hotel stays.
- Platinum: Upon completing your membership registration and completing hotel stays totaling a minimum of 5 nights, you are provided Platinum status. This entitles you to receive 4% Cash Back on all subsequent completed hotel stays.
- Diamond: Upon completing your membership registration and completing hotel stays totaling a minimum of 20 nights, you are provided Diamond status. This entitles you to receive 6% Cash Back on all subsequent completed hotel stays.
Tier status remains in effect for the remainder of the calendar year in which you qualified, and for the following calendar year. See a break of the Membership Tiers, click here to view and sign up.
Booking Your Hotel & Completing Your Stay
You earn rewards under this Program by booking your hotel with @TravelDeals, paying for the entire reservation, and completing your stay at the hotel. Unfortunately, we cannot provide Rewards for bookings that are cancelled or not completed for any reason. Additionally, only online bookings made directly through the websites listed above in the “Quick Summary” section are eligible for this Program. If you’re using our site to book a hotel, please visit the following hotel booking Terms & Conditions to learn about our booking, cancellation and all other policies surrounding the booking of a hotel using @TravelDeals: Click here for Hotel Booking Terms and Conditions.
Cash Back & Details
@TravelDeals receives a commission for completed online hotel bookings, and uses that commission to pay members with Cash Back rewards for your completed hotel stays. It’s a great way to save additional money when booking your next hotel! You can view your Rewards status by visiting the @TravelDeals website, signing in, and clicking on the “My Reservations” page.
Cash Back Calculations
As a member, you earn Cash Back at the rate associated with your current membership status. It’s very simple — the appropriate member level Cash Back percentage is multiplied against the net amount (see “Definitions” below) and then paid back to the member as Cash Back.
Payment Account Information
To receive a payment of accrued Cash Back and any other Rewards, you must establish and maintain an active membership account (“Active Account”) with @TravelDeals with the information necessary to process your payment: a valid email address, a valid postal address and, if you choose the PayPal option, a valid PayPal email address. You must keep this information updated in order to receive payments. It is not the responsibility of @TravelDeals if a payment is sent to an incorrect address based on outdated account information.
Currently, the available methods of sending cash payments are limited to PayPal and checks via postal mail (more coming soon).
- PayPal: This is the preferred and default method of payment. If you provide a PayPal email address, @TravelDeals will remit payment within 15 days of a completed hotel stay.
- Postal Check: If you do not have a PayPal account, a check will be mailed within 15 days of a completed hotel stay to the address provided in your profile.
- Currently, the US Dollar is the only available currency (more coming soon).
Net Amount: The net amount equals the total room charges amount paid to @TravelDeals. It excludes taxes, fees, hotel resort fees, and also any amounts paid to the hotel for meals, upgrades, and other hotel fees.
Completed Stay: When you’ve paid the entire amount owed and stayed at the hotel.
Receiving Communications from @TravelDeals
By signing up for membership with @TravelDeals, you agree to receive emails that are account and membership related, as well as periodic marketing emails. You can opt out of receiving marketing emails by visiting your account page and updating your subscription preferences. You cannot, however, opt out of receiving account and membership related emails that are needed to properly operate the Program (but rest assured, we keep them to a minimum). If you do not wish to hear from @TravelDeals, please close your account by contacting @TravelDeals customer service (email@example.com).
Credit Card Information
We do not store your credit card information and we are fully PCI compliant. We know it’s easier to make a reservation if the credit card information is kept on file, but we would rather err on the side of caution and not store the data. We apologize for the resulting inconvenience of an extra step in the booking process.
Updating & Maintaining Your Account
You must be logged into @TravelDeals and provide your password to change your account information and payment preferences. You can check your account status and recent earnings history at any time via the @TravelDeals website. For security purposes, it is recommended that you memorize your password and not write it down. You are responsible for keeping your password and other account information confidential. @TravelDeals is entitled to act on instructions received under your password and is not responsible for any credits or debits made to your account by someone else who uses your password.
It is your responsibility to check your account regularly to ensure that Cash Back has been properly credited and paid, and that your account balance is accurate. If you do not believe that Cash Back has been correctly credited to your account you must contact @TravelDeals Customer Service (firstname.lastname@example.org) within 90 days of the completed hotel stay. Should you disagree with any adjustments made to your account or payments made to you, your sole remedy is to withdraw from the Program.
Please do not contact our telephone customer service for anything related to the Rewards Program. Always use our customer service email.
Termination of Service
@TravelDeals reserves the right, at any time, to modify or discontinue offering the Program at its sole discretion. If you are dissatisfied with any aspect of the Program at any time, your sole and exclusive remedy is to cease using the Program and/or provide member comments to @TravelDeals (email@example.com). You agree that @TravelDeals will not be liable to you or to any third party for any modification, suspension, or termination of the Program.
All completed hotel bookings can have only ONE member account. The person booking the account is the person or company who shall receive the Cash Back reward. At this time, we have no split options, and there will never be double commissions paid. We do not allow the transfer of benefits.
@TravelDeals periodically offers monetary bonuses, Rewards Program member status upgrade offers, and other incentives for specific actions. The terms and conditions accompanying such offers will govern how they are earned and paid if the terms and conditions differ from this Agreement.
There are times when affiliates of @TravelDeals offer Cash Back rewards or incentives; please see the terms and conditions outlined by the affiliate site as to whether you are eligible to also receive benefits from the @TravelDeals Cash Back Program.
You may be taxed on your receipt of cash and other considerations (merchandise, travel, etc.), depending on the tax laws of federal, state, and local jurisdictions. @TravelDeals may choose to provide you with those notices on occasion. In all instances, you will be solely responsible for any and all tax liability arising out of the membership consideration received. Please seek the counsel of a Certified Public Accountant, or your local, state, or federal tax authorities if you have any questions.
Additional Disclaimers & Disputes
Members agree to indemnify and hold @TravelDeals, its parents, subsidiaries, affiliates, officers, contractors, partners, directors, and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any party due to or arising out of member use of the Program.
@TravelDeals may modify this Agreement from time to time, with or without notice, and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check the Terms & Conditions page of the @TravelDeals Web site regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.
@TravelDeals makes no guarantees, warranties, or representations of any kind concerning the Program. The Program is void where prohibited by applicable federal, state, or local laws or regulations. The terms and conditions of this Program are subject to change as may be necessary to comply with such laws or regulations. By participating in the Program, you release @TravelDeals and its affiliates and partners from all claims or liability regarding your participation in the Program, including but not limited to any claims related to the earning and redemption of Cash Back rewards. @TravelDeals suppliers, partners, and advertisers are in no way affiliated with or responsible for the @TravelDeals Rewards Program, and you agree not to hold them responsible in any way for issues that may arise.
This Agreement is governed by and construed in accordance with the laws of the State of Florida, without reference to conflicts of law rules. If an issue arises, you agree to give @TravelDeals an opportunity to resolve any disputes or claims relating in any way to the Program, by contacting firstname.lastname@example.org or via postal mail sent to @TravelDeals Legal Department, Arbitration Claim Manager,” at 500 East Broward Blvd #1710, Fort Lauderdale, FL 33394. If we are unable to resolve your claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below. Any and all claims will be resolved by binding arbitration, rather than in court, except you may assert claims on an individual basis in small claims court if they qualify.
Hotel Booking/Cancellation Terms & Conditions
- @TravelDeals Overall Site Terms & Conditions
Welcome to the @TravelDeals Rewards Program!